Integrations

MSP-native connectors, built around the real gotchas.

Not generic webhooks. Each integration is built around how MSPs actually use these tools — and the edge cases that break everyone else's sync.

Email & Identity

MS Graph ingestion turns inbound mail into tickets and keeps directory contacts in sync.

GOTCHA HANDLED — Resolves the true client contact from forwarded and automated mail, not the sender of record.

CRM

Sync companies, contacts and deal context so client records stay aligned between sales and service.

GOTCHA HANDLED — Maps HubSpot companies to PSA client orgs without duplicating contacts on every sync.

Accounting

Approved time and contract line items push straight into Xero for monthly invoicing.

GOTCHA HANDLED — Honors per-org rate overrides and rounding rules so the invoice matches the timer — to the cent.

Remote & RMM

Launch remote sessions in context and tie session activity back to the ticket.

GOTCHA HANDLED — Matches session machines to the right client org even when hostnames are reused across sites.

Device and alert sync surfaces endpoint health and turns alerts into tickets automatically.

GOTCHA HANDLED — Dedupes alert storms into a single actionable ticket instead of flooding the queue.

Documentation

Link client documentation, passwords and assets directly to tickets and projects.

GOTCHA HANDLED — Deep-links the right Hudu asset from the ticket without re-searching the whole vault.

Tell us what's in your stack. Integration requests from early-access shops jump the queue.