You picked your PSA on its roadmap, its support and its price. None of those are guaranteed to survive an acquisition. That is the uncomfortable truth of the current market.
The market is consolidating fast
ChannelE2E has been blunt about it: your vendor could be acquired tomorrow, and you should be ready. Industry trackers counted hundreds of MSP-space deals closing through 2025, with private-equity-backed roll-ups and buy-first stacks (think the big consolidators) hoovering up tooling. When the logo on your PSA changes, three things tend to move underneath you, and rarely in your favour.
Price. New owners have a return to hit. Per-seat pricing gets “optimised,” tiers get reshuffled, and the number you signed for is not the number you renew at.
Support. Support teams get restructured or offshored. The person who knew your instance is gone, and the queue is longer.
Roadmap. Your feature requests compete with a new parent’s priorities. Re-platforming happens on their timeline, not yours.
You find out about all of it after the fact, usually in an email.
Who actually holds your book of business?
Here is the question that matters: if your PSA is a multi-tenant cloud product, who is sitting on your client data, your contracts, your billing history? Not you. You are a tenant. When the landlord sells the building, you get new rules.
That is the whole reason Opentra is self-hosted and single-tenant. Your data lives on infrastructure you control, not pooled with a thousand other MSPs on someone else’s servers. There is no cloud landlord who can re-price, re-platform, or offshore support out from under you, because there is no landlord.
What happens if Opentra disappears?
Nothing stops. That is not a slogan, it is a consequence of the architecture. You run the platform (Community is free, self-host forever). You own the database. You can export your data whenever you like. An acquisition of us does not touch your production instance, because your production instance is yours.
We are not asking you to trust that we will never be acquired. We are removing acquisition as a thing that can hurt you.
Flat pricing, on purpose
Continuity also means predictable cost. Opentra is flat: Community free to self-host, Pro at $149/mo, Opentra Cloud at $249/mo, all with unlimited techs and client orgs. No per-seat tax that a new owner can quietly grow.
And to be clear, this is PSA, not RMM. Your monitoring stays yours. We do one job (first email to paid invoice) and do it completely.
Worried about the migration lift? See /migrate, or read how single-tenant ownership works on /security.
Want to see the flat-vs-per-seat maths for your headcount? Try the calculator on /pricing.