One login, dozens of client networks
An August 2026 vendor-management roundup flagged an actively exploited RMM console vulnerability: attackers bypassed login and gained full admin control. From there, one compromised MSP tool became a path into dozens of downstream client networks.
If you run a small shop, sit with that for a second. Not a phishing email to one user. Not a single client’s server. One console, one exploit, and the attacker inherits the reach your RMM was built to have: everywhere, all at once.
This is the single high-value target pattern applied to the tool layer, not just data at rest. The reason RMM is such a prize is exactly what makes it useful. It reaches every endpoint you manage. Fuse your PSA into that console and your ticketing, contracts and billing now share the same blast radius.
We don’t do RMM. That’s the point.
Opentra does one job and does it completely: the system your work runs on from first email to paid invoice. We are PSA-only, on purpose.
That is not a gap we are apologising for. It is a security boundary. Opentra never becomes the credential that reaches every client. Your monitoring stays yours. Your RMM stays yours, your call. Alerts from tools like Level.io or ScreenConnect ingest as billable tickets, so the signal still turns into work you can invoice, but Opentra never holds the keys to your fleet.
When the next RMM console flaw lands, and there will be a next one, the question you want to be able to answer is simple: what can an attacker reach from here? With an all-in-one that bolts PSA onto a monitoring master key, the honest answer is uncomfortable.
Self-hosted, single-tenant, blast radius stops at you
The other half of this is where your PSA lives. Opentra is self-hosted and single-tenant. Your data sits on infrastructure you control, not pooled in a cloud landlord’s multi-tenant database next to a hundred other MSPs.
So your PSA blast radius stops at your own instance. There is no shared platform where one vendor incident exposes everyone at once. You patch on your schedule, you audit your own logs, and if you ever walk away, you own and can export your data. Nothing stops.
That is the ownership and continuity case, and it is also a plain security case. Fewer shared master keys, smaller blast radius.
Where to look next
If you are weighing tool consolidation against tool separation, read how we think about it on our security page, then compare the trade-offs on /compare.
Flat pricing runs across every tier: Community is free to self-host, Pro is $149/mo, Opentra Cloud is $249/mo, all with unlimited techs and client orgs. Work out your own numbers on the pricing calculator, or request early access when you are ready.